bajibet's Privacy Policy
This document provides a full explanation of what information is collected while you use your account at bajibet, how it is stored and used, and what your rights are.
Table of Contents
1. Introduction and Scope
bajibet operates an online gaming and sports betting platform for users in Bangladesh. This privacy policy ("Policy") explains what information is collected when you use the bajibet website (bajibetapk.cam) and its related services, how that information is processed, and what rights you have.
This policy applies to all registered members of bajibet, guest visitors, and anyone who interacts with our platform through any channel. By using our services, you consent to the data processing practices described below.
To learn more about bajibet's other terms, please read our Terms and Conditions, which set out the overall framework for using the service.
2. Types of Information Collected
bajibet collects several types of information. These can be divided into two main categories:
2.1 Personally Identifiable Information
Information you provide directly during account registration and verification:
- Full name and date of birth
- Mobile number and email address
- National ID number or passport number (for identity verification)
- Current address
- Payment information — bKash, Nagad, Rocket, or Upay number and bank account details
2.2 Technical Information Collected Automatically
Information collected automatically while you use the platform:
- IP address and device type
- Browser and operating system information
- User activity logs — which pages were visited and how much time was spent
- Deposit, withdrawal, and betting transaction history
- Cookies and session data (details in Section 7)
2.3 Communication and Support Information
If you contact customer support via live chat or email, the details of that conversation are stored. This information is used to improve service quality and to assist you in the future.
3. How Information Is Collected
bajibet collects information in the following ways:
3.1 Direct Collection
Information you provide yourself during account registration, login, deposit or withdrawal requests, identity verification, and when contacting customer support is collected directly.
3.2 Automatic Collection
Technical information is collected automatically while you browse the website through cookies, web beacons, pixel tags, and similar technologies.
3.3 Via Third Parties
We may receive certain information from payment processing partners (such as the gateway services of bKash, Nagad, Rocket, and Upay) and identity verification agencies. In such cases, the respective third party's own privacy policy also applies.
4. Purpose of Using Information
Collected information is used for the following purposes:
- Account Management: Handling registration, verifying login, and ensuring account security.
- Payment Processing: Correctly completing each transaction when accepting deposits and processing withdrawals.
- Identity Verification: Confirming user identity to prevent fraud and maintain financial security.
- Customer Support: Providing accurate answers to your questions and resolving issues via live chat and email.
- Service Improvement: Analysing user experience to improve the platform's functionality and design.
- Promotional Communication: Sending information about bonus offers and new services with your consent. You may withdraw this consent at any time.
- Legal Compliance: Storing and disclosing information as required by applicable regulations and court orders.
We never use your information beyond the purposes described above, and we do not sell it to third parties.
5. Data Storage and Security
5.1 Technical Security
bajibet uses SSL (Secure Socket Layer) encryption, which keeps all data exchanged between your browser and our servers secure. Databases are also protected through firewalls, access controls, and regular security audits.
5.2 Retention Period
Your personal information is retained for as long as your account remains active. Even after an account is closed, certain information may be kept for a defined period to meet legal obligations. Once the need to retain data has passed, it is securely deleted.
5.3 Staff Access
Only authorised staff may access user information, and only to the extent required to carry out specific duties. All staff are bound by confidentiality obligations, and any unauthorised access is strictly prohibited.
5.4 In the Event of a Data Breach
If a data security breach occurs for any reason, bajibet will notify affected users as quickly as possible and take the necessary steps.
6. Sharing Information with Third Parties
bajibet does not sell your information or allow it to be used commercially without permission. However, in a limited number of situations, sharing information with third parties may be necessary:
- Payment Service Providers: Necessary information is shared to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfers.
- Identity Verification Agencies: Information may be shared with trusted verification partners as part of the account verification process.
- Game Software Providers: Studios providing services on our platform — including Pragmatic Play, Evolution, JILI, and PG Soft — may receive limited technical information to operate games properly.
- Legal Requirements: Information may be disclosed under court orders or as required by applicable law.
In all such cases, the relevant third party is obliged to use the information only for the specified purpose, and any further use or disclosure is prohibited.
7. Cookies Policy
Cookies are small text files stored in your browser. bajibet uses cookies for the following purposes:
7.1 Essential Cookies
These cookies are essential for maintaining login sessions, security verification, and keeping core services running. Disabling them will prevent the platform from working properly.
7.2 Functional Cookies
These cookies are used to remember your preferred language, page layout, and other personalised settings.
7.3 Analytical Cookies
These cookies are used to measure and improve the user experience on the website. They do not identify you personally.
7.4 Managing Cookies
You can disable or delete cookies at any time through your browser settings. However, disabling essential cookies may mean that some features of the platform are no longer available.
8. User Rights
Every registered user at bajibet has the following rights:
- Right to Access: The right to request what information bajibet holds about you.
- Right to Rectification: The right to request correction of inaccurate or incomplete information.
- Right to Erasure: The right to request deletion of your information in certain circumstances (for information not subject to legal retention obligations).
- Right to Object to Processing: The right to object to your information being used for marketing purposes and to stop promotional communications.
- Right to Data Portability: The right to request your information in a structured, readable format.
To exercise these rights, please contact us at the email address listed below. We generally respond to requests within a reasonable time.
To learn more about how to use bajibet's services responsibly, visit our Responsible Gaming page.
9. Protection of Minors
bajibet strictly follows a 21+ age policy. No person under the age of 21 may open an account or use the service on this platform.
Age is verified during account registration, and if it is later found that a user is under 21, that account will be closed immediately. No information is knowingly collected from minors.
If a guardian suspects that a minor is using the platform, please contact us immediately.
10. Policy Changes
bajibet reserves the right to revise this privacy policy as needed. Registered users will be notified of significant changes via their mobile number or email.
The date of each version will be shown at the top of the page under "Last Updated". Continued use of the service after changes have been made means you have accepted the new policy. If you do not agree with the changes, you may request that your account be closed.
For more general information about bajibet, read our About Us page.
11. Contact
If you have any questions about this privacy policy, or any requests regarding your information, please contact the bajibet customer support team. Our team provides support in Bengali and English around the clock (24/7).
For general questions, you can also check our Frequently Asked Questions (FAQ) section — there you will find answers to many questions about accounts, payments, and bonuses.