bajibet's Commitment to Responsible Gambling
When gambling goes beyond entertainment and becomes a problem, getting the right support is what matters most. bajibet believes every player's safety is more important than any number.
Gambling is Entertainment, Not Addiction
Casino games or sports betting are a fun part of leisure for many people. But this entertainment stays healthy only when enjoyed within a planned budget, within clear time limits, and with a readiness to accept losses. At bajibet, we want every user to keep these points in mind while playing.
Our Terms and Conditions clearly state that gambling should never be used as a way to repay debts or solve financial problems. Winning and losing are equally possible in online betting — starting to play with the expectation of winning only is harmful in the long run.
To learn more about yourself and understand the various safety features on the site, you can visit our FAQ page, where many questions related to responsible gambling are answered.
Tools to Keep Yourself Protected
bajibet provides several self-control tools that you can use directly from your account settings. Contact our support team if you need assistance.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit limit. Once a limit is set it takes effect immediately, and can only be increased after a specified waiting period.
Session Time Limit
Set a maximum duration for each session. You will be logged out automatically when the time is up, so you do not spend more time than intended without realising it.
Self-Exclusion
Temporarily close your account for a set period (from 7 days up to 5 years). During this time, logging in or making deposits will not be possible.
Bet Limit
Set a maximum amount per bet or spin, so you do not place a larger wager than usual in the heat of the moment.
Break Option (Cooling-Off)
Put your account on a break for 24 hours to 30 days. No betting activity will be possible during this time, but you can still log in to check your balance.
Contact the Support Team
To set up any of these tools or for any questions, contact bajibet's 24/7 live chat or email support — in Bengali or English, whichever you prefer.
Warning Signs of Problematic Gambling
If you notice any of the following in yourself or someone close to you, it is time to seek help — this is a sign of awareness, not weakness.
Behavioural Signs
- Repeatedly gambling to try to win back lost money ("chasing losses")
- Gradually spending more money or time on gambling
- Hiding gambling from family or friends
- Betting with money meant for bills or essential expenses
- Feeling restless or agitated when unable to gamble
Mental and Financial Signs
- Inability to sleep or loss of concentration due to thoughts of gambling
- Relationship strain or workplace problems caused by betting
- Borrowing money or going into debt to gamble
- Being unable to stop even after winning
- Repeatedly breaking your own limits
Assess Yourself
Think through the questions below on your own. If your answer to three or more is "yes", speak with our support team.
- Did you bet beyond your budget at any point last month?
- When planning to gamble, do you find it hard to focus on other things?
- After a loss, does your mood drop and do you gamble again to recover it?
- Do you keep the truth about your betting from family or close ones?
- Have you ever used money set aside for bills or essential expenses on betting?
- Have you repeatedly decided "this is the last time" but come back again?
- Do you feel uncomfortable or anxious when you cannot bet?
Where to Get Help
Admitting there is a problem is the first step toward solving it. Reach out through any of the channels below — none of them judge, they only support.
bajibet Live Chat
Support is available in Bengali 24 hours a day, 7 days a week. Our team will help you with self-exclusion or setting limits.
Email Support
If you prefer not to talk on chat, write to us in detail by email. Our team will respond confidentially. Email address: [email protected]
Family and Friends
Talk openly with a trusted family member or close friend. The support of someone close to you is the strongest resource on the path to recovery.
Professional Counsellor
Consult a mental health specialist or addiction counsellor. Both government and private mental health services are available in Bangladesh.
bajibet's Commitment
bajibet is committed to operating as a responsible platform. We do not only provide entertainment — we want to ensure that entertainment never becomes a source of harm for anyone. For that reason:
- Minors cannot open an account — age verification is mandatory.
- An account is temporarily or permanently closed at any time upon the user's request.
- If an unusual betting pattern is detected, our team reaches out to the user.
- Self-control tools are always free and easy to use.
Under our Privacy Policy, if you contact us for support, your information is kept fully confidential and is not shared with third parties.